Ecomenia's product management system handles our 1000+ products flawlessly 🚀 Variant management for complex B2B products is incredibly intuitive Inventory tracking with low-stock alerts prevents stockouts Category hierarchy helps organize our extensive product range

Rachel Hall, E-commerce Director at TechFlow

Multi-language support (Arabic/English) with RTL is perfect 🌍 Integration with Yalidine and local delivery services is seamless Order processing from WhatsApp to delivery tracking - all automated Team permissions keep our 15-member operation organized

Ahmed Hassan, CEO at Middle East Distributors

Order lifecycle management from confirmation to delivery is smooth 📦 Team assignments and activity logs keep everyone accountable Real-time tracking integration with multiple carriers Exchange and return handling saves us hours of manual work

Mark Robinson, Operations Manager at RetailPlus

Shopify integration made product migration incredibly smooth 🔄 API connectivity with our existing systems works perfectly Subscription billing through LemonSqueezy is transparent File management for product assets is well organized

David Chen, Founder at Digital Commerce Co.

Customer management with phone verification reduces fraud ✅ Order analytics help us identify trends and optimize operations Bulk operations for products save us hours of manual entry Financial reporting gives us clear insights into profitability

Sergio Rodriguez, Head of Digital at GlobalTrade

Multi-source order management (WhatsApp,Facebook, website,..) is brilliant ✨ Delivery company integrations handle our complex shipping needs Weight calculations and shipping cost automation are accurate GPS tracking and delivery confirmation provide full visibility

James Wilson, Supply Chain Director

Role-based permissions scaled perfectly as we grew to 50+ team members 👥 Activity logging provides full audit trail for compliance Integration marketplace connects all our essential tools Performance analytics drive our data-driven decision making

Tariq Ali, Co-Founder at NextGen Commerce

What is Ecomenia and how does it work?

Ecomenia is a B2B e-commerce operations platform for businesses in Algeria and North Africa. It connects to your existing online stores (Shopify, WooCommerce, YouCan, and more) and gives you one dashboard to manage orders, products, inventory, delivery, team workflows, and analytics — without replacing your storefront.

Is Ecomenia a storefront builder or an operations tool?

An operations tool. You keep selling on Shopify, WooCommerce, YouCan, or other platforms. Ecomenia sits on top to centralize order processing, stock, delivery integrations, and team collaboration — especially for COD-heavy businesses in the MENA region.

How is Ecomenia different from Shopify or YouCan?

Shopify and YouCan help you sell online. Ecomenia helps you run operations: multi-store control, COD confirmation, Algerian delivery carriers, role-based teams, and credit-based billing — whether orders come from a connected store, Sheets, or your API.

Can I start for free?

Yes. New accounts get a Free Plan plus a one-time welcome bonus of 500 order credits, valid for 15 days. You can use core features during that period. After that, buy credit packs, upgrade to a paid plan, or both. See our Pricing page for plan details and billing FAQ.

What are order credits?

Credits power order processing on the platform. Each processed order typically consumes one credit from your store balance. Plans include monthly credits; you can also purchase add-on packs. For limits, upgrades, and billing details, see the Pricing FAQ.

Can I manage multiple stores from one account?

Yes. Connect multiple stores to a single Ecomenia account. Each store can have its own subdomain, team, settings, billing, and integrations — ideal for multiple brands or sales channels.

Which store platforms do you integrate with?

Active integrations include Shopify, WooCommerce, and YouCan, with product and order sync, webhooks, and inventory alignment. Google Sheets is also supported for import/export workflows. More platforms are added over time — check the Integrations section in your dashboard for what's available on your plan.

Which delivery companies are supported?

Ecomenia integrates with major carriers used in Algeria and the region, including Yalidine, Guepex, ZR Express, Maystro, Ecotrack, and others. You can connect your carrier accounts, calculate shipping fees, create shipments, and track statuses from the order workflow.

Do you support Cash on Delivery (COD) workflows?

Yes. COD is a first-class workflow: dedicated Confirmation Agent roles, order confirmation statuses, assignment rules, and visibility controls so your team can validate COD orders before dispatch — reducing failed deliveries and returns.

Can I invite my team and control what they access?

Yes. Invite members per store, group them into teams, assign orders, and set different permissions for each member according to their role.

Which languages does Ecomenia support?

Arabic, French, and English, with full RTL support for Arabic. The interface, marketing site, and notifications are built for teams operating in Algeria and the wider MENA market.

How is my account and data protected?

Your account is protected with industry-standard security: two-factor authentication, passkeys, encrypted sessions, and role-based access so each team member only sees what their role allows. Store data is isolated per store, and sensitive actions require appropriate permissions. We follow security best practices and monitor the platform continuously.

Can I use Ecomenia on mobile?

Yes. The dashboard is fully responsive on phones and tablets. You can also install Ecomenia as a PWA from your browser for app-like access. We're working toward listing the PWA on the Google Play Store and Apple App Store. Until then, use the web app or install the PWA from your browser on any device.

How do I get help or move from my current setup?

Reach us via support@ecomenia.com, WhatsApp, Telegram, or Messenger (links in the site footer). We provide documentation and onboarding guidance. For migration, connect your store integration or import via supported channels (e.g. Google Sheets); our team can assist on higher plans or custom engagements.